Gas has mass.
I use a lot of propane in my life.

It heats my house and my water, it fuels my oven, and it dries my clothes. It fuels my barbecue grill and powers my mosquito repeller in the summertime. It fuels a tool I use to burn weeds.

For about 90% of the propane I need, I use Suburban Propane. Suburban is also a client of my company. We do their marketing, their ads, their website, and a lot of their internal systems.

For a small portion of the propane I need, I use Amerigas. There's a gas station a mile away from my house that has an Amerigas propane tank exchange cage - I bring my empty cylinders there and replace them with full ones. It's cheap and convenient. When I need to fill the gas tank for the tractor, I bring the propane cylinders and swap them out in one, big "gas run."

Last summer I went out and bought an Amerigas tank, and when I got home and hooked it up, I discovered that it leaked. By the time I discovered it, the tank was empty, my whole deck smelled like propane, and I had no gas left to cook with. At that point, the gas station was closed and I couldn't barbecue. It was sloppy service, and I was pissed. I bitched about it to everyone who would listen.

Not a single person I bitched to thought it was weird or unethical that I was bitching. They all seemed to understand that I'm entitled to buy propane wherever I want, and once my wallet comes out of my pocket I become a consumer, entitled to all the same expectations and rights that everyone else has.
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